Business plan research documents

Vulnerability Strategy

Customer segmentation

Wet wipe research

Social Purpose

Strategic Direction

West Country Water Resources

Drainage and Wastewater Management Plan

Garden water usage

Willingness To Pay - outcomes

Water efficiency and smart metering

Willingness To Pay - Sustainable abstraction

Outcome Delivery Incentive

Social tariff

Your water, your say

Wessex public consultation

Affordability and acceptability testing

Customer insight triangulation